Shipping policy

Thank you for visiting and shopping at katesdress.com Following are the terms and conditions that constitute our Shipping Policy.

Processing time:

Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 working days after the order is placed.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping time:

 This refers to the time and it takes for items to be shipped from our fulfillment center to the destination.

Standard Delivery time 7-15 working days

Expedited Delivery time 3-7 working days

Shipping rates & delivery estimates:

Australia, Canada, US (United States), Rest Of the World.

Standard Delivery- (Condition- $0.00 to $50) ( Cost- $15.00)

Free Shipping Apply – ( condition- $50 and up payment )

Expedited Delivery – (condition- all orders) ( Cost- $25.00)

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages:

katesdress is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.